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Pricing and Billing
Do I have to pay sales tax?
  Currently, only Washington State residents will be charged sales tax.
I have a question on my charges.
  Click the "My Account / Order Status" link at the top of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.
I need a copy of my receipt/invoice.
  A copy of your invoice was emailed to the email address you provided at the time of purchase.  Check your email inbox and your spam box (and be sure to add us to your "safe-senders" list) or contact and we can email you another copy at any time.
When will my credit appear on my account?
  Credits usually take 7-10 business days from the time we receive your item(s).
When will my credit card be charged?
  Your credit card will be charged when you place your order.  This is 1 business day prior to shipment of your item(s).